FAQ

It is a normal wear and tear, the micro switch could have been shaken of the circuit board inside the key card or could have snapped and that's why your Renault key card can't lock or unlock your car.
Your key card may have been damaged, dropped on the floor to many time or maybe your have sat on it. The circuit board and the coil inside of the card are very fragile and if one of those components gets damaged or develops a fault it will stop communicating with your on board computer.
This message means that your car's on board computer can not communicate with the key card and therefore can not detect it. This can be due to many reasons like damaged key card or the coil inside of the card being faulty.
If your card reader is faulty, your car will display a "electric fault - check card reader" message on the dashboard. If your key card develops a fault the car will display a "card not detected" message on the dashboard.
It usually takes few seconds, after gaining access to your car we connect your on board computer to one of our diagnostic laptops and the programming begins.
We will need to see a proof of ownership of the car and we will need to gain access to it. We can unlock your Renault using the emergency lock and proceed to programming a new key card for you.
Yes, your key card has a pull out section which reveals an emergency key. The emergency lock is on the front passenger door,. on the rear edge of the handle there is a plastic cover with a key symbol on it. You need to remove it to reveal the lock.
Usually there is enough power in the battery to program a new key car, but the car won't start. Our team always carry jump leads and are more than happy to help you and jump start your car.
Yes, you will receive a 12 months warranty when buying a new key card from us.
No, we are Renault specialists and we only program new key cards for Renault.
  • Renault Megane II Key Card Replacement 2003-2010
  • Renault Megane III Key Card Replacement 2009-2015
  • Renault Scenic II Key Card Replacement 2003-2010
  • Renault Scenic III Key Card Replacement 2009-2015
  • Renault Laguna II Key Card Replacement 2001-2006
  • Renault Laguna III Key Card Replacement 2007 – 2015
  • Renault Clio III Ph2 and Ph3 Key Card Replacement 2009-2013
  • Renault Espace IV Key Card Replacement 2001-2006
  • Renault Velsatis Key Card Replacement 2001-2006
Aftermarket key cards are the key cards made and designed for Renault, but produced by companies other than the manufacturer.
It is a genuine key card, manufactured by Renault, OEM means Original Equipment Manufactured.
We take cash and card payments. You will need to make a payment once the work is completed.
No, we need to gain access to your car to program a new key card.
Yes, you will get a big discount if you buy 2 or more key cards from us, ask one of our friendly receptionists when you call us.